Poem Shoe

On orders over £50

Standard UK & Channel Isles postage for orders under £50 - £3.00

We use Royal Mail’s Tracked service for all our standard UK & CI orders.

When your order’s been dispatched, we'll send you a confirmation email with your tracking number. Your parcel will be with you in 3-5 working days (although it can take a little longer at busy times).

Order by 2pm Monday to Friday to receive your Seasalt order the very next working day (excluding Bank Holiday weekends). Please note any orders placed after 2pm on a Friday or over a Bank Holiday weekend will be despatched on the next working day.

Unfortunately next day delivery isn’t available to the Channel Islands, Isle of Wight, Isle of Man, Northern Ireland and remote parts of Scotland.

You can track your order by following the link in your despatch confirmation email.

DPD
Any orders that are placed before 2pm are sent via DPD and will require a signature. If you've given us your mobile number, you'll get a text message an hour before your parcel’s delivered. If you're not in, you can choose to have your parcel left with a neighbour, or rearrange delivery.

• 1. Hop online and choose 'CollectPlus' as your delivery option.

• 2. Select the most convenient Seasalt collection point - there are over 5500 in the UK.

• 3. You'll receive a code by email and text when your item arrives. Take this and some form of ID (passport, driving license) to your chosen collection point. They'll keep your order for you for 10 days.

Find your nearest CollectPlus store

CollectPlus Covid-19 update

Visit our new International website to shop in your local currency and enjoy cheaper delivery rates.

Overseas orders from our UK website can be sent fully tracked and at the delivery rates shown below.

Customs and Duties

EU

All orders are shipped directly from the UK, you won’t have to pay customs fees, import duties or any local sales taxes when your parcel reaches the country you live in.

Non EU & Rest of the world

All orders are shipped directly from the UK, you may have to pay customs fees when your parcel reaches the country you live in. You are responsible for any import duties, customs and local sales taxes, and you’ll need to pay these fees to release your order from customs. We don’t have any control over customs and import tax and we can't tell you exactly how much you will be charged, as this varies widely depending on the country you live in (for example, the threshold for goods imported to United State of America is $800, and Canada is $20CAD). Any orders with a value above the threshold amount will be charged import fees, so we recommend contacting your local customs office for more information before placing your order.

BFPO

We can post to BFPO addresses as long as they have a UK postcode (we can’t be held responsible for what happens to the parcel between the BFPO and its final destination).