Terms & Conditions

This page (together with our privacy policy and acceptable use policy) tells you the terms and conditions on which we supply any of the products (Products) listed on our website www.seasaltcornwall.co.uk (our site) to you. Please read these terms and conditions carefully and make sure that you understand them, before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

Information about us

We operate the website www.seasaltcornwall.co.uk. We are Seasalt Limited, a company registered in England and Wales under company number 02259954 and with our registered office at Unit 8 Falmouth Business Park, Bickland Water Road, Falmouth, Cornwall TR11 4SZ. Our VAT number is GB 163 0367 27.

Service availability

Our site is only intended for use by people resident in the countries listed in delivery policy and costs. We do not accept orders from individuals outside those countries.

Your status

By placing an order through our site, you warrant that:

  • you are legally capable of entering into binding contracts
  • you are purchasing the products outside the course of your normal business or trade and not for resale

How the contract is formed between you and us

After placing an order, you will receive an Email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been despatched (Despatch Confirmation). The contract between us (Contract) will only be formed when we send you the Despatch Confirmation.

The Contract will relate only to those Products whose despatch we have confirmed in the Despatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the despatch of such Products has been confirmed in a separate Despatch Confirmation.

Stock availability

We do try to ensure that we have good stock availability of all products. However, some goods may sell faster than we predict. If the item you have ordered is not in stock, we will do our best to get it for you as quickly as possible. If we cannot get the item we will cancel your order immediately and let you know by email.

If we can get the item, but cannot deliver it to you within our delivery policy, we will email you with the option to cancel your order.

Conformity of the products

We warrant to you that any Product purchased from us through our site will, on delivery, conform in all material respects with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied.

Every care has been taken to ensure that the descriptions and specifications of our products on this web site are correct. However, whilst the colour reproduction is an extremely close representation, a slight variation in the actual goods can occur.

Price and payment

The price of the Products and our delivery charges will be as quoted on our site from time to time, except in cases of obvious error.

If you are ordering from the U.K or European Union all prices are shown in sterling and include 20% VAT on adult’s clothing and 0% VAT on Seasalt Gift Cards. If you are ordering from outside the UK and European Union or from the Channel Islands, all prices are shown in sterling and exclude VAT.

If you want to check out our prices in your local currency, click here for the Universal Currency Converter.

Product prices and delivery charges are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Despatch Confirmation.

If you are ordering from outside the UK or European Union, your order will be supplied VAT free and a copy of your ex VAT receipt will be despatched with your goods. As all orders are shipped directly from the UK, you may have to pay customs fees when your parcel reaches the country you live in. You are responsible for any import duties, customs and local sales taxes, and you’ll need to pay these fees to release your order from customs. We don’t have any control over customs and import tax and we can't tell you exactly how much you will be charged, as this varies widely depending on the country you live in (for example, the threshold for goods imported to United State of America is $800, and Canada is $20CAD). Any orders with a value above the threshold amount will be charged import fees, so we recommend contacting your local customs office for more information before placing your order. Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. All prices include VAT or GST where applicable.

Seasalt Gift Cards

Seasalt Gift Cards can only be purchased in the UK & Channel Isles via our website, in Seasalt shops or over the phone with our Customer Services team.

Seasalt Gift Cards are available from a minimum value of £5 to a maximum value of £500.

Your Seasalt Gift Card will be valid for 24 months from the date given on its face.

After 24 consecutive months your Seasalt Gift Card will expire and the balance on the card will be lost.

Seasalt Gift Cards can only be redeemed on UK & Channel Isles purchases via our website, in Seasalt shops or over the phone with our Customer Services team. To find your nearest shop, please visit www.seasaltcornwall.co.uk/locations.

For the avoidance of doubt, Seasalt Gift Cards cannot be redeemed in our Clonakilty shop or on international purchases.

To use an Email Gift Card, download it following the instructions in the email.

To use your Seasalt Gift Card online, select ‘Redeem a Gift Card’ at the checkout, then enter the 16-digit number and PIN.

To use your Seasalt Gift Card in a Seasalt Shop (UK only), simply show your Email Gift Card on your phone or tablet or print your Seasalt Gift Card PDF and present it at the till.

If you’d like to spend your Seasalt Gift Card on something that costs more than the Gift Card value, you will simply need to pay the difference.

If you’d like to spend your Seasalt Gift Card on something that costs less than the Gift Card value, the amount of your purchase will be deducted and you can then use the remaining balance for future purchases. We are not able to give change.

Seasalt Gift Cards cannot be exchanged for cash.

Balances from a Seasalt Gift Card cannot be transferred onto another Seasalt Gift Card. Seasalt Gift Cards cannot be used to purchase Seasalt Gift Cards.

For balance enquiries, please ask in any Seasalt shop (UK only) or check your balance online at www.seasaltcornwall.co.uk/customer/check_giftcard_balance.

Take care of your Seasalt Gift Card, as you would cash – Seasalt will not accept liability for lost, stolen or damaged Seasalt Gift Cards.

Seasalt will cancel the value of the Seasalt Gift Card where the fraudulent use of a credit card is suspected.

If you’d like to refund or exchange something purchased with a Seasalt Gift Card the Seasalt Refund Policy will apply. This does not affect your statutory rights.

Seasalt reserves the right to amend our Seasalt Gift Card Terms & Conditions at any time and to take appropriate action, including the cancellation of the Gift Card, if we deem such action necessary. This does not affect your statutory rights.

Seasalt reserves the right to refuse to accept a Seasalt Gift Card in payment or part, where it reasonably suspects that the Seasalt Gift Card or any amount on it may have been stolen, tampered with, duplicated or obtained in another illegal way.

Seasalt Gift Cards will be verified at the time of payment and each individual shop reserves the right not to accept any Gift Card if it has or appears to have been forged, damaged, defaced or otherwise tampered with.

Mispricings

Despite our best efforts, items in our online shop may occasionally be mispriced. We verify prices as part of our despatch procedures and if an item’s correct price is lower than the price shown online, we will charge you the lower amount and send you the item. If the item’s correct price is higher than the price shown online, we will contact you for instructions before the Despatch Confirmation is sent out. For the avoidance of doubt, Seasalt shall be under no obligation to honour the incorrect price or Order.

To pay for your order

Payment for all Products must be by credit or debit card or by PayPal. We accept payment with Visa, MasterCard and American Express credit cards, as well as Maestro, Visa Electron and Visa Debit cards.


We do not accept payment by cheque.  

 

You can only see our price list in sterling, but we accept card payments from anywhere in the world.

If you prefer not to send your card details over the Internet, you may contact us directly at the following telephone or fax number below to complete your order:

Tel: +44 (0) 1326 640075 Fax: +44 (0) 1326 640384

Our Customer Service representatives are available between 8:00 am and 10.00 pm (GMT) Monday to Friday, 8:00 am and 5:00 pm Saturday, and between 10:00 am and 4.00 pm on Sunday. Alternatively email us contactus@seasaltcornwall.co.uk, and we will get back to you as soon as possible.

To protect credit and debit cardholders, all payments are screened using 3D Secure (MasterCard SecureCode and Verified by Visa) and by an independent fraud prevention service. We may contact you for additional security purposes should we deem this necessary.

Complaints

In the event of you having a complaint or problem with any aspect of our service or the products we offer, please telephone us on +44 (0) 1326 640075 or click here to inform us by email. We take all complaints extremely seriously and we will try to rectify any problem quickly and effectively.

Our Customer Service representatives are available between 8:00 am and 10.00 pm (GMT) Monday to Friday, 8:00am and 5:00 pm Saturday, and between 10:00 am and 4.00 pm on Sunday

All complaints will be acknowledged within 1 working day and will be resolved as soon as possible. We will always keep you informed throughout the process of resolving your complaint and we will keep the details of your complaint confidential. We always welcome feedback from our customers and are continually looking at ways to improve our service.

Alternative dispute resolution

Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with the resolution of our complaints process, Alternative Dispute Resolution is available, including online dispute resolution at http://ec.europa.eu/consumers/odr/

General T's & C's

Risk and title

The Products will be your responsibility from the time of delivery.

Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

Written communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Notices

All notices given by you to us must be given to us at Unit 8 Falmouth Business Park, Bickland Water Road, Falmouth, Cornwall TR11 4SZ or contactus@seasaltcornwall.co.uk. We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

Transfer of rights and obligations

The contract between you and us is binding on you and us and on our respective successors and assignees. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

Waiver

If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations.

A waiver by us of any default will not constitute a waiver of any subsequent default.

No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

Severability

If any court or competent authority decides that any of the provisions of these terms and Conditions or any provisions of a Contract are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

Entire agreement

These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any Contract.

We each acknowledge that, in entering into a Contract, neither of us relies on any representation or warranty (whether made innocently or negligently) that is not set out in these terms and conditions or the documents referred to in them.

Each of us agrees that our only liability in respect of those representations and warranties that are set out in this agreement (whether made innocently or negligently) will be for breach of contract.

Nothing in this clause limits or excludes any liability for fraud.

Our right to vary these terms and conditions

We have the right to revise and amend these terms and conditions from time to time. You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Despatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

Law and jurisdiction

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Third party rights

A person who is not party to these terms and conditions or a Contract shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.

#FeelGoodFriday

The #FeelGoodFriday competition closes at midnight on the Sunday after the competition goes live on Facebook. The winner(s) will be chosen at random and will be tagged in their original comment. The winner(s) must contact Seasalt via the email address provided (competitions@seasaltcornwall.co.uk) within 72 hours in order to confirm acceptance and arrange receipt of their prize. Should the prize not be claimed within 72 hours, a new winner will be selected at random. The prize will be stated in the competition post and is subject to availability. By entering the competition you have the legal capacity to do so and agree to these terms and conditions. There is no entry fee and no purchase required. The competition is open to people aged 18 or over, except employees of Seasalt or anyone professionally associated with this promotion. Prizes are non-transferable and non-exchangeable. No cash or credit alternatives available. If, due to circumstances beyond their control, Seasalt is unable to provide the stated prize, they reserve the right to award a substitute prize of equal or greater value. Seasalt’s decision is final and no correspondence will be entered into. Seasalt reserves the right to cancel or suspend the competition where necessary. Your statutory rights are not affected.

Winners agree to the use of their name for promotional purposes. This competition is governed by English law and entrants submit to the jurisdiction of the English courts.

This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook.

Use and Disclosure of Information

Your information is treated in accordance with our Privacy Policy. If you joined us after 25 May 2018, neither we nor third parties will ever send you electronic marketing information unless you have positively consented to our doing so. You can change your marketing contact preferences at any time by clicking the unsubscribe button at the bottom of any email communication you receive from us, and by calling Customer Services on 01326 640075. If you wish to opt-out of communications from us, you can also send an email to contactus@seasaltcornwall.co.uk.

We use a third-party service provider to serve ads on our behalf across the internet. They may collect anonymous information about your visits to seasaltcornwall.co.uk, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag. A pixel tag is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process; no personally identifying information is known about the user. If you would like more information about this and to know your choices about not having this anonymous information used by our third party service provider please contact our Privacy team at privacy@seasaltcornwall.co.uk.

Seasalt Shop Loyalty Card

  • These Terms and Conditions, together with the Seasalt Cornwall privacy policy, govern the Seasalt Shop Loyalty scheme, and any application for participation in the scheme will be treated as acceptance of these terms and conditions. Additional terms and conditions may apply for additional elements of the scheme, such as competitions and prize draws.
  • Our Seasalt Shop Loyalty Cards launches on 15th June 2019 until further notice.
  • Seasalt Shop Loyalty Cards can be used in UK Seasalt shops (excluding outlets). Find your nearest shop here.
  • Seasalt Shop Loyalty Cards cannot currently be used in our Clonakilty or outlet stores, in any Seasalt stockists or online.
  • Seasalt Shop Loyalty Cards cannot be exchanged for cash.
  • Seasalt Shop Loyalty Cards are not valid against the purchase of Seasalt Gift Cards.
  • Each card belongs to the customer who registered it, cards cannot be shared. Members of the Loyalty Scheme are entitled to one membership only. Stamps are non-transferrable and may not be “saved up” and added to someone else’s card.
  • Stamps are awarded for every £50 spend in one transaction only, stamps cannot be awarded for multiple transactions totalling £50 or over. Stamps will also be awarded for online purchases. Stamps for online purchases must be claimed within one month of the date on the despatch note. Simply bring your despatch note into any Seasalt Shop (UK only) to claim your stamp. Stamps must be claimed within one month of any transaction.
  • You must provide the required personal details to sign up (customer name and email address or address are the minimum requirement). We will use your contact details to let you know about Seasalt offers, products and services that are the most likely to interest you. The GDPR allows us to do this as part of our legitimate interest in understanding our customers and providing the highest levels of service. As a member of the Loyalty Card scheme we will also send you news and information about Seasalt events that will enable you to earn more stamps. It also helps us check for fraud. If you decide you do not wish to share your personal data with us any more, you can ask us to delete it (please see our Privacy Policy for more details) but if you do this we may not be able to provide some of the services you have asked for.
  • Seasalt reserves the right to amend our Seasalt Shop Loyalty Card Terms & Conditions at any time and to take appropriate action, including the cancellation of the card, if it becomes necessary. This does not affect your statutory rights.
  • Seasalt will not accept liability for lost or stolen Seasalt Shop Loyalty Cards but damaged cards may be replaced at Seasalt’s discretion.
  • Seasalt reserves the right to cancel a Seasalt Shop Loyalty Card, where the fraudulent use of a credit card is suspected, or where Seasalt suspects a breach of these Terms & Conditions or abuse of the scheme, or any behaviour relating to the scheme that involves theft, misconduct, offensive or misleading behaviour.
  • Seasalt reserves the right to refuse to accept a Seasalt Shop Loyalty Card, where it reasonably suspects that the Seasalt Shop Loyalty Card may have been stolen, tampered with, duplicated or obtained in another illegal way.
  • Seasalt Shop Loyalty Cards will be verified at the time of issue and each individual shop reserves the right not to accept any Seasalt Shop Loyalty Card if it has or appears to have been forged, damaged, defaced or otherwise tampered with.
  • Only one Seasalt shop loyalty card exclusive coupon obtained from the August 2019 catalogue may be used per loyalty card
  • By signing up for a Seasalt Shop Loyalty Card, you are accepting and will be bound by these Terms & Conditions.
    FAQs

Knitwear debobbling service

Terms and Conditions

During busy periods, our shops will be limited to treating only 4 pieces per day. Any additional items brought in will be returned to our customer services team and posted directly back to you. Please send no more than 2 knitwear pieces at any one time.

Once we receive your knitwear, we will aim to treat it within 1 working day and return on a 48 hour service. Please allow 5 working days to receive your restored knitwear.

Results will vary depending on the wear that your knitwear has had. We’ll aim to restore it to its best possible condition taking into account wear and tear. Please note, we are unable to mend or repair any other damage.

If you’re not fully satisfied with your garment after de-bobbling, we will offer you an exchange or refund.

We will only de-bobble Seasalt knitwear.

Please refer to our Caring for your Knitwear guide for useful tips on removing bobbles.

FAQs

Refer a Friend

  1. What is the refer-a-friend scheme and how do I start using it?
    This scheme is for you to refer a friend who isn’t a customer of ours, so you both receive a treat. Once you have placed an order, you will be invited to join the scheme and refer friends. Then, when your friend has redeemed their treat (entering your name at checkout) you will get your reward for referring a friend.
  2. I can’t find my friend when I search for them at checkout?
    Please make sure you enter your friend’s name correctly, if we can’t find your friend in the system, you’ll be asked to enter their email address. If you are unsure of these details please ask the friend that referred you.
  3. Can the scheme/codes be used in store?
    The refer-a-friend scheme can’t be used in our shops unfortunately. To ensure the scheme works and your friend receives their reward your code must be used online.
  4. Can the codes be used more than once?
    No, codes can only be used once.
  5. Can I refer more than one friend?
    Yes, and each time you introduce a new customer to Seasalt via the referral programme and they place an order with us, they will receive a reward. We do monitor the programme to make sure there is no self-referring or fraudulent use.
  6. What is classed as inappropriate use?
    Rewards will be cumulative and so if multiple qualifying referrals are made to Seasalt, multiple rewards will be delivered to the referrer, subject to a limit. A Referrer may not earn more than 5 within any 24 hour period or 25 within last 12 months or 1500 GBP of reward value within last 12 months.
  7. How long is my code valid for?
    This will be shown on your offer code email.
  8. I’ve forgotten to add my code in at checkout, what do I do?
    Once your order has arrived and you’ve decided what you’re keeping, please contact our friendly customer service who will be happy to help. contactus@seasaltcornwall.co.uk or 01326 640075.
  9. I’ve referred a friend but not received a reward?
    Please check with your friend to see if they have placed an order with us. They also need to have mentioned your name at the checkout. If they haven’t ordered with us yet or mentioned your name when placing the order, you won’t get your reward.
  10. I’ve referred lots of friends but not received the same amount of rewards back?
    It may be that not all your friends have chosen to place an order with us. You will only receive a reward once your friend has placed an order entering your name at the checkout. Your friend will also need to be a new customer to Seasalt, so if the friend already shops with us, then you will not get a reward.
  11. I’ve lost my code, what do I do?
    Please contact our friendly Customer Service team on 01326 640075, contactus@seasaltcornwall.co.uk or using live chat on our website. Please tell us the name and email address used when using the scheme.

Blue Light Card

We offer a discount to NHS and emergency service staff via the Blue Light Card membership. Full terms and conditions are available via the Blue Light Card web site.

English Heritage Members Offer

For details of our current offer available exclusively to English Heritage members please refer to the English Heritage members rewards pages.

Sustainability Prize Draw

By entering the prize draw, you agree that any personal information provided by you in the prize draw entry may be held and used by Seasalt and its survey administrator SustainIt Solutions Ltd for administration of the prize draw.

Seasalt’s prize draw to win one of three £50 Riverford Organic Farmers gift vouchers is open to people aged 18 years or over who provide their name and email address after completing the survey, except employees of Seasalt, their families, agents or any third party directly associated with administration of the competition. The prize draw is free to enter, and no purchase is necessary. Only one entry per person. Draw closes at 11.59pm on Sunday 05th April 2020 and entries received after this time will not be considered. Winners will be selected and administered by Seasalt at random from all eligible entries made during the competition. The selection will be made by random computer selection and winners will receive one of three £50 Riverford Organic Farm gift vouchers each. Winners will be contacted via email by Thursday 09 April 2020 by Seasalt. The prize is non-transferable, and no cash alternative is offered.

Seasalt must publish or make available information that indicates that a valid award has taken place. To do this, Seasalt will provide the surname and county of the prize winner, to anyone who enquires as to the winner, within one month of the closing date. If you object to your surname and county being published or made available, please contact us on being told of your win. In such circumstances we may still provide this information to the Advertising Standards Authority on request, should your win be challenged. Personal data supplied in this draw will be processed as set out in Seasalt’s Privacy Policy.This draw is governed by English law and the entrants submit to the jurisdiction of the English courts. By entering, you are accepting these Terms and Conditions.

Waitrose Competition

This prize draw is open to all UK residents aged 18 or over, except employees of Seasalt or anyone professionally associated with this prize draw. There is no entry fee and no purchase required. Entries must be submitted via the prize draw webpage . Entries to the prize draw close at midnight on Friday 24th April 2020 and entries received after this time will not be accepted. Seasalt accepts no responsibility for entries not successfully completed due to a technical fault of any kind.

The winner will be chosen at random on 27th April 2020 and will be contacted within 72 hours via the email address provided. The winner must confirm acceptance within 72 hours, should they not accept in time a new winner will be selected at random. Seasalt will make available information that a valid award took place. Seasalt will send the surname and county of the prizewinner to anyone who emails contactus@seasaltcornwall.co.uk within one month of 27th April 2020.

The prizes are as stated on the prize draw webpage and are subject to availability. Prizes are non-transferable and non-exchangeable. No cash or credit alternatives are available. If, due to circumstances beyond their control, Seasalt is unable to provide the stated prize(s), they reserve the right to award a substitute prize of equal or greater value. Seasalt’s decision is final and no correspondence will be entered into. Seasalt reserves the right to cancel or suspend the prize draw where necessary. Your statutory rights are not affected.

By entering the prize draw you confirm you have the legal capacity to do so and that you agree to these terms and conditions. Personal data supplied during the course of this prize draw will only be processed as set out in Seasalt’s Privacy Policy . Winners agree to the use of their name for promotional purposes. This prize draw is governed by English law and entrants submit to the jurisdiction of the English courts.

Tresco Island Competition

This competition runs from 21st April 2020 and closes at midnight on 30th June 2020. The winner will be chosen at random by Seasalt and will be contacted within 72 hours via the email address they have provided. The winner must confirm acceptance within 72 hours, should they not accept in time a new winner will be selected at random.

This competition is open to UK entrants only. The prizes are as stated on the competition webpage and are subject to availability. Please note prize does not include travel to Penzance Heliport. Prize-winners will have until the end of 2022 to redeem their prize, booking is subject to availability but with no exclusions.

Prizes are non-transferable and non-exchangeable. No cash or credit alternatives available If, due to circumstances beyond their control, Seasalt and Tresco Island are unable to provide the stated prize(s), they reserve the right to award a substitute prize of equal or greater value. Seasalt’s decision is final and no correspondence will be entered into. Seasalt reserves the right to cancel or suspend the competition where necessary. Your statutory rights are not affected.

By entering the competition, you have the legal capacity to do so and agree to these terms and conditions. There is no entry free and no purchase required. The competition is open to people ages 18 or over, except employees of Seasalt or anyone professionally associated with this promotion. Winners agree to the use of their name for promotional purposes. This competition is governed by English law and entrants submit to the jurisdiction of the English courts.

David Copperfield give away

The Lionsgate UK David Copperfield DVD competition/giveaway away closes at 23:59 on Tuesday 30th June 2020. There is no entry fee and no purchase required. The winner(s) will be chosen at random and will be contacted via direct message. The winner(s) must contact Seasalt via the email address provided (competitions@seasaltcornwall.co.uk) within 72 hours in order to confirm acceptance and arrange receipt of their prize. Should the prize not be claimed within 72 hours, a new winner will be selected at random. The prize will be stated in the competition post and is subject to availability. Prizes are non-transferable and non-exchangeable. No cash or credit alternatives available. If, due to circumstances beyond their control, Seasalt is unable to provide the stated prize, they reserve the right to award a substitute prize of equal or greater value. The competition is open to people aged 18 or over, except employees of Seasalt or anyone professionally associated with this promotion. By entering the competition you confirm you have the legal capacity to do so and agree to these terms and conditions. Seasalt’s decision is final and no correspondence will be entered into. Seasalt reserves the right to cancel or suspend the competition where necessary. Your statutory rights are not affected.

Winners agree to the use of their name for promotional purposes. Seasalt must publish or make available information that indicates that a valid award has taken place. To do this, Seasalt will provide the surname and county of the prize winner, to anyone who enquires as to the winner, within one month of the closing date. If you object to your surname and county being published or made available, please contact us on being told of your win. In such circumstances we may still provide this information to the Advertising Standards Authority on request, should your win be challenged. Personal data supplied in this draw will be processed as set out in Seasalt’s Privacy Policy. This competition is governed by English law and entrants submit to the jurisdiction of the English courts. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook. UK delivery only.

Private Shopping Appointments

  • We're pleased to offer private shopping appointments in selected Seasalt shops, at specified times and dates only.
  • Appointments must be booked in advance and are on a ‘first come, first served' basis.
  • We cannot guarantee that the time or date that you request will be available but will make every effort to offer you a convenient alternative.
  • There is no minimum spend during your private appointment.
  • Your appointment lasts for half an hour. We're sorry but we are unable to extend this time.
  • Changing rooms will be available for private appointments but you may also request a freepost returns label if you wish to post any unsuitable items back to us for a refund. Please refer to the freepost label to find our Returns Terms and Conditions.
  • You may bring one other person from your household along with you.
  • On booking the appointment you will be asked if you, or the person you wish to bring with you, have had any symptoms of Coronavirus (COVID-19) in the last 14 days. If you have experienced symptoms, we will be unable to arrange a booking until you have been symptom-free for 14 days or more.
  • If you develop symptoms, between the time you book and the date you are due to attend your appointment, please cancel your appointment.
  • By making a private shopping appointment, you confirm that you are happy for Seasalt to use the details you supply (and that of your companion) for the purpose of arranging your appointment.
  • Whilst visiting our shop, we ask you to observe social distancing and to use our free hand sanitiser (or your own) when you come in. Face coverings are advised but not essential.
  • If anything prevents you from being able to attend your booked appointment, please give us a call on 01326 640075 so that we can offer your appointment to another customer.
  • Appointments cannot be transferred to another person. If you cannot attend, please cancel or reschedule.
  • These Terms and Conditions are governed by English law and the jurisdiction of the English courts.
  • Seasalt reserves the right to amend these Terms and Conditions at any time. This does not affect your statutory rights.

Roddas hamper & Cookbook

  • The Rodda’s cream tea hamper & Comfort cookbook competition/giveaway away closes at 23:59 on Monday 29th June 2020.
  • There is no entry fee and no purchase required. The winner(s) will be chosen at random and will be contacted via direct message. The winner(s) must contact Seasalt via the email address provided (competitions@seasaltcornwall.co.uk) within 72 hours in order to confirm acceptance and arrange receipt of their prize. Should the prize not be claimed within 72 hours, a new winner will be selected at random. The prize will be stated in the competition post and is subject to availability. Prizes are non-transferable and non-exchangeable. No cash or credit alternatives available. If, due to circumstances beyond their control, Seasalt is unable to provide the stated prize, they reserve the right to award a substitute prize of equal or greater value. The competition is open to people aged 18 or over, except employees of Seasalt or anyone professionally associated with this promotion. By entering the competition you confirm you have the legal capacity to do so and agree to these terms and conditions. Seasalt’s decision is final and no correspondence will be entered into. Seasalt reserves the right to cancel or suspend the competition where necessary. Your statutory rights are not affected.
  • Winners agree to the use of their name for promotional purposes. Seasalt must publish or make available information that indicates that a valid award has taken place. To do this, Seasalt will provide the surname and county of the prize winner, to anyone who enquires as to the winner, within one month of the closing date. If you object to your surname and county being published or made available, please contact us on being told of your win. In such circumstances we may still provide this information to the Advertising Standards Authority on request, should your win be challenged. Personal data supplied in this draw will be processed as set out in Seasalt’s Privacy Policy. This competition is governed by English law and entrants submit to the jurisdiction of the English courts. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook. Uk delivery only.