No quibbles returns

If you find your order isn't quite right – for whatever reason – don't worry, we've got a 'no quibbles' returns policy.

  • You have 28 days to return your items (please note, purchases between the 1st March 2020 and the 7th June 2021 are still entitled to our previously extended returns period of 6 months). Proof of purchase required. This does not affect your statutory rights.​​
  • Fill in the returns section on your delivery note and pop it in the bag with the items you want to return.
  • Please return all items unworn, clean and with the tags on. For hygiene reasons, Swimwear must be tried on over your underwear and returned to us unworn and with hygiene strips in place. Face Covering boxes must be unopened with the tamper proof sticker still in place.
  • For hygiene reasons, earrings, underwear and tights can’t be returned unless they are faulty. If you have changed your mind about an order containing any of these items, don’t worry! Under the 'Distance Selling Regulations', you can return the whole order (not just part of it), if the parcel remains unopened. This means that the contents will be untouched and safe for our Returns Team to process. In all other circumstances, these items are non-returnable. Please return the full parcel to us within 14 days of receipt.
  • Refunds will be made to the payment method you used on the original order. Please note, this may take between 5-10 working days to appear from the date that you receive the refund confirmation email.
  • If you claim a refund on 2 or more orders, without returning the item(s), we are entitled to suspend deliveries to you and/or to your address.

You can return items you’ve bought online by post or CollectPlus. Alternatively, just pop in to your nearest Seasalt shop with the returns form that came with your order or proof of purchase.

We can’t refund Paypal orders in our shops, but we’ll be happy to send them on to the warehouse for you.

Please be aware we cannot refund items that were sold as faulty, unless the item develops a new and distinct fault from the one originally advertised.

Unfortunately we are unable to refund or exchange ROI purchases in our UK shops or UK purchases in ROI shops but we'll happily send them on to our returns department to process for you.


For overseas orders placed on our UK website we are working with ReBOUND to offer our customers easy returns. Please see ‘ReBOUND Returns’ section below for more information on how to return.

For overseas orders placed on our International website we are working with Global-e to offer our customers easy returns. Please visit our international Returns page for more information on how to return.

If you are unsure which website you placed your order on, your order number can help!

  • Order numbers starting with ‘C0’ will have been placed on our UK website
  • Order numbers starting with ‘G0’ or ‘GE’ will have been placed on our International website

Your order number can be found on your order confirmation email, despatch note and on your Seasalt Account page.

ReBOUND Returns

Countries Eligible for ReBOUND

Australia Flag


Austria Flag


Belgium Flag


Bulgaria Flag


Canada Flag


Christmas Island Flag

Christmas Island

Croatia Flag


Cyprus Flag


Czech Republic Flag

Czech Republic

Denmark Flag


Estonia Flag


Finland Flag


France Flag


Germany Flag


Hong Kong Flag

Hong Kong

Hungary Flag


Ireland Flag


Italy Flag


Latvia Flag


Lithuania Flag


Luxembourg Flag


Malta Flag


Netherlands Flag


New Zealand Flag

New Zealand

Poland Flag


Portugal Flag


Romania Flag


Russian Federation Flag

Russian Federation

Slovak Republic Flag

Slovak Republic

Slovenia Flag


Spain Flag


Sweden Flag


United States Flag

United States

To register your return, please head to our ReBOUND international returns page and follow the steps below:

1. Enter your order number and postcode, email or phone number

2. Select the item(s) that you’d like to return and confirm your personal information

3. Choose how you’d like to return your parcel

4. Print your returns label

5. Package your return, including your completed returns form

6. Stick your returns label onto your parcel

7. Drop the parcel at your nearest drop-off location

It may take up to 14 days, from the day of sending, for your return and refund to be processed.

If you are returning an item from a country that is not listed above, please mark your parcel as ‘returned goods’ and send to our returns address below.

If you are returning a faulty item, please contact our Customer Service team before registering your return.

Returns address:

C/O Uniserve Group, LHB Building 
London Mega Terminal
Thurrock Park Way
RM18 7HD


By Post

Attach the pre-paid Returns Address Label to the original packaging.

If you can’t find your UK Freepost label, you can create and print a new one on Royal Mail's site - just fill in your details and order number. You’ll get a confirmation email with all the details you need to return the parcel.

Make sure you get a Certificate of Posting from the Post Office when you send it back.


Go to to arrange and pay for the return of your parcel.

Stockists/Department Stores

If you bought an item from one of our stockists, you’ll need to return it to the shop you bought it from.

We usually find our stockists are very accommodating. However, if you have any problems, just contact our Customer Services team on 01326 640075.

Faulty Goods

We work hard to make sure that everything from Seasalt reaches you in tip top condition. However, if your order is not as you’d expect, please use the ‘Need Help’ icon on the Customer Services page, pop onto a Live Chat with us or give us a call and we'll sort it out as quickly as possible.

To find out more, please see our full terms and conditions. .

More questions about Returns?

Take a look at FAQs on our Customer Service page or get in touch with our customer service team in Cornwall.

Seasalt customer service