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UK orders may take a little longer than usual to arrive
This is because Royal Mail are experiencing some localised service disruptions due to COVID-19. More information can be found here. We are sorry for any inconvenience this may cause and are doing everything we can to get your parcels to you as soon as possible.
We will e-mail you when we despatch your parcel. If you've not seen an e-mail, please check your 'junk' or 'spam' folders. Royal Mail are experiencing some difficulties with their tracking portal, meaning your parcel may be marked as ‘delivered’, but still take a few more days to arrive. Please allow 10 working days from your despatch notification from us before getting in contact.
Rest assured that all parcels are arriving, but a small number are delayed. You can find more information from the Royal Mail here.
EU orders may take a little longer than usual to arrive
This is due to courier delays as a result of a backlog of parcels. We are sorry for any inconvenience this may cause and are doing everything we can to get your parcels to you as soon as possible.
Standard UK & Channel Isles
FREE
On orders over £50
Standard UK & Channel Isles postage for orders under £50 - £3.00
We use Royal Mail’s Tracked service for all our standard UK & CI orders.
When your order’s been dispatched, we'll send you a confirmation email with your tracking number. Your parcel will be with you in 3-5 working days (although it can take a little longer at busy times).
Next Day UK
£6.95
Order by 2pm Monday to Friday to receive your Seasalt order the very next working day (excluding Bank Holiday weekends). Please note any orders placed after 2pm on a Friday or over a Bank Holiday weekend will be despatched on the next working day.
Unfortunately next day delivery isn’t available to the Channel Islands, Isle of Wight, Isle of Man, Northern Ireland and remote parts of Scotland.
You can track your order by following the link in your despatch confirmation email.
DPD
Any orders that are placed before 2pm are sent via DPD and will require a signature. If you've given us your mobile number, you'll get a text message an hour before your parcel’s delivered. If you're not in, you can choose to have your parcel left with a neighbour, or rearrange delivery.
CollectPlus
£5.50
2-4 working days
1. Hop online and choose 'CollectPlus' as your delivery option.
2. Select the most convenient Seasalt collection point - there are over 5500 in the UK.
3. You'll receive a code by email and text when your item arrives. Take this and some form of ID (passport, driving licence) to your chosen collection point. They'll keep your order for you for 10 days.
International
FROM £7.08
Visit our new International website to shop in your local currency and enjoy cheaper delivery rates.
Overseas orders from our UK website can be sent to the following countries, fully tracked and at the delivery rates shown below.
Please note we cannot deliver to international PO boxes, Army Post Office or Fleet Post Office addresses.
£8.95 inc. VAT
5-7 working days
Austria
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Ireland
£7.08 exc. VAT
3-5 working days
Faroe Islands
Gibraltar
Iceland
Liechtenstein
Monaco
Norway
San Marino
Switzerland
Vatican City State
£15.00 exc. VAT
3-5 working days
Argentina
Australia
Bangladesh
Bermuda
Brazil
Brunei Darussalam
Canada
Chile
Colombia
Egypt
Falkland Islands
Ghana
Hong Kong
India
Indonesia
Iran
Israel
Japan
Kenya
Kuwait
Lebanon
Malaysia
Mexico
Moldova
New Zealand
Nigeria
Oman
Peru
Philippines
Qatar
Serbia
Singapore
South Africa
South Korea
Sri Lanka
Taiwan
Thailand
Turkey
U.S.A
U.A.E
Vietnam
Customs and Duties
EU
All orders are shipped directly from the UK, you won’t have to pay customs fees, import duties or any local sales taxes when your parcel reaches the country you live in.
Non EU & Rest of the world
All orders are shipped directly from the UK, you may have to pay customs fees when your parcel reaches the country you live in. You are responsible for any import duties, customs and local sales taxes, and you’ll need to pay these fees to release your order from customs. We don’t have any control over customs and import tax and we can't tell you exactly how much you will be charged, as this varies widely depending on the country you live in (for example, the threshold for goods imported to United State of America is $800, and Canada is $20CAD). Any orders with a value above the threshold amount will be charged import fees, so we recommend contacting your local customs office for more information before placing your order.
Parcel Motel (Republic of Ireland only)
You can now have your Seasalt orders delivered to your local Parcel Motel for as little as €3.95. Register at www.parcelmotel.com and choose your nearest Parcel Motel location. When you enter your delivery address at our checkout, just use the details below:
Your Name
Your unique Parcel Motel ID number (PMID)
Parcel Motel
1A McKinney Rd
Newtownabbey
Co Antrim
BT36 4PE
We’ll send your order to Parcel Motel and they’ll forward it to your chosen Parcel Motel location the next day. You’ll get a text and email to let you know that your parcel has arrived at your Parcel Motel, with a unique 4-digit PIN code which you’ll need when you collect your parcel.
Please note, if one or more items in your order is sent from a Seasalt Shop you may receive your order in multiple parcels, you will be charged per parcel to collect.
BFPO
We can post to BFPO addresses as long as they have a UK postcode (we can’t be held responsible for what happens to the parcel between the BFPO and its final destination).
