Delivery

STANDARD UK FREE >
On orders over £50

Standard UK postage for orders under £50 - £4.00
We use Royal Mail’s Track & Trace service for all our standard UK orders.

When your order’s been dispatched, we'll send you a confirmation email with your tracking number. Your parcel will be with you in 3-5 working days (although it can take a little longer at busy times).

Channel Islands
£6.95 exc. VAT 3-5 working days

NEXT DAY UK £6.95 >
Order by 6pm Mon - Thu & order by 3pm Fri

Order by 6pm Monday to Thursday and by 3pm Friday to receive your Seasalt order the very next working day (excluding Bank Holidays). If you order over a Bank Holiday weekend, your order will arrive on the Wednesday.

Unfortunately next day delivery isn’t available to the Channel Islands, Isle of Wight, Isle of Man, Northern Ireland and remote parts of Scotland.

Any next day delivery orders that are placed before 3pm are sent via DPD and will need a signature. Any orders that are placed between 3pm and 6pm Monday - Thursday will be delivered via Royal Mail. You can track your order by following the link in your despatch confirmation email or by contacting Customer Services on 01326 640075. If you place your order before 3pm it will be delivered by DPD. If you've given us your mobile number, you'll get a text message alert an hour before your parcel’s delivered. If you're not in, you can choose to have your parcel left with a neighbour, or rearrange delivery. If your order was placed after 3pm up until 6pm Monday - Thursday it will be delivered by Royal Mail and this will not require a signature.

Please note any order placed after 3pm on a Friday will be delivered the following Tuesday.

If you haven’t given us your mobile number and you're not in when the parcel’s delivered, Royal Mail will leave a card with details about how to rearrange your delivery.

CLICK & COLLECT FREE >
3 - 5 Working days

1. Hop online and choose 'Click & Collect' as your delivery option.

2. Select the most convenient shop to pick up your order. Click & Collect is available in all of our shops except Guernsey.

3. We'll email you when your order is ready to be collected from your chosen shop. They'll keep it for you for 7 days (don't forget to bring your order number with you when you pop in to collect it)

COLLECTPLUS £5.50 >
1 - 2 Working days (3-5 during busy periods)

1. Hop online and choose 'CollectPlus' as your delivery option.

2. Select the most convenient Seasalt collection point - there are over 5500 in the UK.

3. You'll receive a code by email and text when your item arrives. Take this and some form of ID (passport, driving license) to your chosen collection point. They'll keep your order for you for 10 days.

INTERNATIONAL >
From just £8.50


Tracked orders

Overseas orders to the following countries are fully tracked.

LocationCostHow long will it take
Europe
Germany
Ireland
France
Netherlands
Spain
Italy
Belgium
Sweden
Denmark
Austria
Hungary
Greece
£8.50 inc. VAT 3-5 working days
Rest of the World
United States
Canada
Australia
New Zealand
£15.00 exc. VAT 3-5 working days

Untracked orders

Overseas orders all countries not listed above are sent unrecorded.

LocationCostHow long will it take
Europe
EU Member States
£8.50 inc. VAT 7-10 working days
Europe
Non EU Member States
£7.08 exc. VAT 7 - 10 working days
Rest of the World £15.00 exc. VAT 14 working days (up to 3 weeks)

The price shown is based on our standard parcel size. There may be an additional charge for larger parcels.

Custom and Duties

As all orders are shipped directly from the UK, you may have to pay customs fees when your parcel reaches the country you live in. You are responsible for any import duties, customs and local sales taxes, and you’ll need to pay these fees to release your order from customs. We don’t have any control over customs and import tax and we can't tell you exactly how much you will be charged, as this varies widely depending on the country you live in (for example, the threshold for goods imported to United State of America is $800, and Canada is $20CAD). Any orders with a value above the threshold amount will be charged import fees, so we recommend contacting your local customs office for more information before placing your order.

Parcel Motel (Republic of Ireland only)

You can now have your Seasalt orders delivered to your local Parcel Motel for as little as €3.95. Register at www.parcelmotel.com and choose your nearest Parcel Motel location. When you enter your delivery address at our checkout, just use the details below:

Your Name
Your unique Parcel Motel ID number (PMID)
Parcel Motel
1A McKinney Rd
Newtownabbey
Co Antrim
BT36 4PE

We’ll send your order to Parcel Motel and they’ll forward it to your chosen Parcel Motel location the next day. You’ll get a text and email to let you know that your parcel has arrived at your Parcel Motel, with a unique 4-digit PIN code which you’ll need when you collect your parcel.

BFPO

We can post to BFPO addresses as long as they have a UK postcode (we can’t be held responsible for what happens to the parcel between the BFPO and its final destination).

More questions about delivery?

Take a look at our FAQ'S or call Sophie Cotton and her friendly customer services team on 01326 640075