KEEPING OUR COMMUNITIES SAFE

The health and wellbeing of our staff and customers has been our top priority throughout this time. We’re following all local government guidance and doing everything we can to keep our communities safe.

Thanks to the amazing team at our distribution centre in Cornwall, we’re able to keep sending you special Seasalt things to brighten your days, with extended 6 month returns for total peace of mind.

Our thoughts are with anyone struggling with lockdowns, feeling disconnected or lonely. We’ll keep sharing creativity and positivity from our Cornish shores to yours: visit our blog for art, craft, cooking tutorials and more.

FAQS

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What are Virtual Shopping Appointments?

From January we'll again be offering virtual private shopping appointments via Zoom. You’ll experience our bespoke service from the comfort of your own home, where we’ll make recommendations and help you find some special new pieces. Visit our private shopping page to find out how it works. Learn more & book.

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Are you still able to deliver my parcel?

Yes we are. We are operating at normal capacity. For added ease of mind, from 1st March 2020 we have also extended our returns policy to 6 months.

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What are you doing to keep staff and customers safe?

We are adhering to social distancing, wearing face coverings, cleaning regularly and only taking contactless payments. We are closely following all local government guidelines.

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How are you supporting employees during this time?

The precautionary measures in place at our shops are helping to keep both our staff and customers safe – read more about shopping safely with us above.

We’ve adapted working practises at our Distribution Centre in Cornwall to make sure our warehouse colleagues can work safely within the government guidelines. They are a brilliant team and we are so grateful to them for their hard work and positive approach throughout this year. Some of the extra precautionary measures we've taken include splitting shifts to reduce the number of people working together, reinforcing hygiene guidelines and remaining two metres from each other at all times.

For our office teams, who have been adapting to working from home over the last few months, we've offered lots of advice to help them look after their mental and physical health. Staying connected is so important, so we make sure our teams check in with each other regularly, via virtual coffee breaks and frequent updates through our online platform, and via email and phone.

The wellbeing of our teams and customers will always be our first priority and we consistently reviewing and adapting to government advice to keep our community safe.